{"id":7578,"date":"2021-02-08T03:32:31","date_gmt":"2021-02-08T03:32:31","guid":{"rendered":"https:\/\/demo.wpthemego.com\/themes\/sw_flashmart\/?page_id=7578"},"modified":"2025-10-26T00:22:00","modified_gmt":"2025-10-25T23:22:00","slug":"f-a-qs","status":"publish","type":"page","link":"https:\/\/floremz.com\/gowns\/f-a-qs\/","title":{"rendered":"F.A.Qs"},"content":{"rendered":"\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Frequently Asked Questions<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\tHow does Floremz Online Store work?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

The<\/span> process is simple:<\/span><\/strong><\/p>

1. Go through our item list and add desired products and corresponding quantities to your shopping cart.<\/p>

2. Fill in your delivery details (first time customer) or login (returning customer)<\/p>

3. Make payment and check out!<\/p>

Items will be delivered 48 -72 hours after your purchase.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\tWhat locations do you currently deliver to?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Our service is currently available in key areas within Lagos state, and also outside Lagos State. If you desire to confirm if we serve your location, please give us a Call \/ WhatsApp on 08025202572.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\tWhat payment methods do you accept?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We accept Paystack and
major Credit Cards (Visa, Master Card)<\/span><\/p>

\u00a0<\/span><\/p>

Credit card payment
transaction will be taken care of by our trusted partners\u00a0Paystack. They
are truly professional with a very secure and reliable system. If you meet any
trouble with the payment process, please contact us via email (support@floremz.com)
then our supporters will instruct you what to do.<\/span><\/p><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I view my order history and make changes to my last successful order?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

To view your last order, simply log into your customer account. You will be presented with the option to view order and order the same thing again. Subsequently, you can make changes to your cart.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\tDo you do same day delivery?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

No, we do not currently offer same day delivery. Items are delivered 48-72 hours after your order and payment are received.<\/p>

But, if is an urgent order, we can offer the “Floremz Express” shipping method, whereby customer pays for fast delivery fee.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\tWhat if I am unavailable when your delivery personnel get to my location?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Kindly inform us at least five hours to your delivery time so that we can reschedule with you at no cost. In the event that you are unavailable when our delivery personnel arrive, you will have to contact us to reschedule upon which you will be charged a fee separate from your initial delivery charge.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\tWhat amount do you charge for your shipping fee?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

It depends on the location the item is going to.<\/p>

But our flat rate shipping fee starts from N2,500 to N4,500 outside Lagos.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\tWhen is your office open and do you work on weekends (Saturday and Sunday)?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Our office hours are 8am to 6pm, Monday to Saturday except public holidays.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

We\u2019ve compiled answers to the most common questions to help make your Floremz shopping experience seamless.<\/p>

Why You\u2019ll Love It:<\/strong>
\u2728 Clear and concise answers to common questions
\u2728 Helpful guidance on orders, shipping, and returns
\u2728 Quick access to support for any other inquiries<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

General Questions<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is Floremz?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Floremz is your go-to online destination for high-quality lifestyle, home and Office Appliances, Bridal Rental, Garment Rental and Production, Christmas Decoration products \u2014 all carefully curated to bring style and comfort to your everyday life.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo I need an account to shop?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

No, you can check out as a guest. However, creating an account allows you to track your orders, save favorites, and enjoy a faster checkout.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t

Orders & Shipping<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I track my order?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Once your order is shipped, you\u2019ll receive an email with a tracking number. You can also track it under the My Account > Orders<\/strong> section.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow long does shipping take?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Delivery usually takes 3\u20137 business days<\/strong>, depending on your location and the items ordered.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you ship internationally?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes! Floremz offers worldwide shipping to most regions.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t

Returns & Refunds<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is your return policy?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We accept returns within 7 days<\/strong> of delivery for unused items in their original packaging. Please contact our support team to initiate a return.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I get a refund?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Refunds are processed within 5\u201310 business days<\/strong> after your returned item is received and inspected.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t

Payments & Discounts<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat payment methods do you accept?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We accept major Credit\/Debit Cards, and Bank Transfer.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I use multiple discount codes?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Only one discount code can be applied per order.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t

Support & Contact<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I reach customer support?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

You can email us anytime at support@floremz.com<\/a><\/strong> or use the Contact Us<\/strong> page \u2014 we respond within 24 hours.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Frequently Asked Questions How does Floremz Online Store work? The process is simple: 1. Go through our item list and add desired products and corresponding quantities to your shopping cart. 2. Fill in your delivery details (first time customer) or … Readmore<\/a><\/p>\n","protected":false},"author":1,"featured_media":28024,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"footnotes":""},"class_list":["post-7578","page","type-page","status-publish","has-post-thumbnail","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/floremz.com\/gowns\/wp-json\/wp\/v2\/pages\/7578","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/floremz.com\/gowns\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/floremz.com\/gowns\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/floremz.com\/gowns\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/floremz.com\/gowns\/wp-json\/wp\/v2\/comments?post=7578"}],"version-history":[{"count":1,"href":"https:\/\/floremz.com\/gowns\/wp-json\/wp\/v2\/pages\/7578\/revisions"}],"predecessor-version":[{"id":28842,"href":"https:\/\/floremz.com\/gowns\/wp-json\/wp\/v2\/pages\/7578\/revisions\/28842"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/floremz.com\/gowns\/wp-json\/wp\/v2\/media\/28024"}],"wp:attachment":[{"href":"https:\/\/floremz.com\/gowns\/wp-json\/wp\/v2\/media?parent=7578"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}